When you live in South Florida, heat is always an issue. So when I leave work and hop into my car, I habitually lower the front windows to help release some of the built up heat while the A/C gets to work cooling off the car.
Two weeks ago this habit was disrupted by a painful sound emanating from the front passenger window in my TDI. The window did operate (slowly) but didn’t sound like it planned to continue for much longer. So, I took the TDI to my local VW dealer and along with my scheduled 20,000 mile service, I asked them to address the window issue.
The diagnosis was that the motor operating the power window needed to be replaced. Unfortunately I was told that there was not a replacement motor in the country, so it would take about a week to deliver a replacement. The dealership completed the 20,000 mile service washed the car and returned it to me with the promise of calling me when the new motor arrived.
One week later, as promised, I received a call from the dealership and scheduled an appointment for the window motor to be replaced. They set me up with a loaner car for the morning while they serviced the vehicle and about three hours later I returned to pick up the TDI with all windows now back in working order.
It seems a bit early in the life of the TDI to have a window motor fail but things happen, and from time to time cars are going to have mechanical issues. This problem was covered under warranty so better now than later. I am a little concerned about the lack of availability of the part. What if it was something necessary for the car to operate? Will I have to wait for a week any time I need a part? Check back and I’ll keep you posted as I continue to report on life with the Golf TDI.